Once activated, you will then be able to change your filter level to. Please can anyone advise if there is a way to have parental controls using a BT smart business hub? I've used a helpful post from the forum to set the hub up and it's all working, but I can't seem to find any posts about parental controls. Network IP on Macbook now shown as 192. Before upgrading, using the 'old' BT Smart Hub the Parental Controls worked fine. Re: BT Hub Blocking Access to a Website. Any desktop, tablet or phone connected to the BT Home Hub (or whatever. indd 4 05/06/2017 14:43Hi, I was wondering if anybody could advise me on alternatives routers I can use with my service other than the Bt smart hub 2? The reason behind me wanting to use a different router is for better parental controls, the parental controls don’t really work for me right now 😐 as soon as the devices go off a new ip address is issued and my son is. YouÕve got smart dual-band wireless The BT Home Hub 5 uses Smart Wireless to connect to the best signal on either the 2. Keith_Beddoe. on 06-12-2021 09:56 AM. I receive emails saying they are ac. At this stage, you’ll be asked to enter your admin password. Keith_Beddoe. You have been temporarily locked out. PArental controls: I changed a setting yesterday in bt parenatl controls and kids lost access to roblox. Type 192. Advanced IoT controls: While the BT Smart Hub 2 is perfectly fine for 99% of smart homes, in my case I found the customisation options to integrate with wired cameras to be lacking. You’ll be asked if you want to Activate Parental Controls, select OK. By Sam Loveridge December 13, 2013 5:35 pm GMT. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Home Broadband. ThatÕs why we include BT Parental Controls free with all our broadband packages. Restarting the home hub gives you a new IP address, and once this is re-associated with your account, the site is blocked again. 1. Parental Controls - suggestions how to delete? I am temporarily using BT Mini Hub (after telegraph pole knocked down outside bringing all the lines down, and will not be normal broadband service for several more weeks at least). BT Parental Controls help keep your children safe online. Everything is going great but I can't set up BT Parental Controls or Web Protect. The more savvy visitors have worked through this, but to avoid anticipated stress when the main holiday season starts. I have tried restarting the hub etc but this does not make any difference. Any help would be most appreciated. However, with BT Parental Controls there’s a way to limit access to YouTube across apps, smart TVs and websites. Our app alerts you when there’s. Post crossed with post. (21 pages) Switch BT Home Hub 5 Information And Troubleshooting Manual. 6. 2. Received a shiny new smart hub two weeks ago. 1 of Echo Dot (5th Gen, 2022 release) Kids | Designed for kids, with parental controls | Dragon. 31K subscribers. while BT customers require a BT Smart Hub 2. Once you’ve clicked on the device, the following screen should appear. You could disable Wi-Fi on the home hub, and use a wireless access point instead, which has filtering. Sign into your My BT account online. Yes BT Home Hub 3. Its probably being blocked by parental controls or BT Web Protect. My BT broadband parental control is suddenly broken for more than 1 week now. Web Protect and Advanced Web Protect. 168. For BT Access Control to work you need to switch it on. BT Home Hub 5. Parental control apps are no use what so ever. 1. You can google how to do this. Archive Staging. Back to Top. Help us improve our process for when you experience home Wi-Fi issues. 5. It was something technical on BT's side of things. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. With BT access controls you can manage how your device accesses the internet during certain times of the day. Welcome to BT TV Over the next few pages you’ll find everything you need to get your BT TV Box Pro up and running. This is so frustrating and can't be expected behaviour. BT Access Control will block all incoming and outgoing Internet traffic to specific devices at the times you choose. You have had too many unsuccessful attempts to login. The default PIN is 1234. 0 Ratings. Payment by Direct Debit. There are two PINs: one for parental control and one for payments in BT Player. Someone posted an answer to a similar question which was a link to information, but that link does not work. Parents be aware that the latest firmware update has removed the ability to manage access control in Home Hub 2. They were working fine before. By using Broadband Backup, your BT Mobile parental controls will apply. This has been the case for at least 4 weeks. Get 3 months free broadband. This seems same problem than many BT customers have posted here. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. BT Parental Controls have been around for almost a decade, with customers having to actively choose whether to enable them when signing up for their broadband and setting up their Smart Hub. . Payment PIN help. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. No BT Home Hub 4. The main difference is that a Smart Router is able to automatically connect to the best possible WiFi signal, while a Smart Hub does not have this capability. BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. Before you go ahead, check out our tips for improving your wi-fi at home >. Unfortunately there are no current plans for parental controls on the BT Business hubs, though I fully appreciate the need, especially in the current climate, I do apologise about that. No Removable password card BT Smart Hub. Get to know your Ultrafast Smart Hub 3 How to set up and get connected 4 Get more with My BT 6 Get ready with your BT Extras 7 Troubleshooting 8 Hub Manager 10 Need some help? 11 Other information 11 Thanks again for choosing BT. Yes, you can use any third party router with BT broadband. I'll send you a private message so you can get in touch and we'll be happy to help. Follow these simple steps to permanently remove BT Parental Controls. Home phone & Mobile. Select Control wi-fi access for your devices to manage your screen time online. . Unfortunately there are no current plans for parental controls on the BT Business hubs, though I fully appreciate the need, especially in the current climate, I do apologise about that. Good Luck. My new BT home hub 5 also arrived yesterday and parental controls don't work with that either. Find ‘Manage your extras’ towards the bottom of the page. The default PIN is 1234. Flexible and affordable sim only deals with no contract. This should tell you the band to which you are connected. BT is the only UK broadband provider to offer at least 100GB storage with all its new unlimited broadband packages. Circle is now part of Aura, the leader in family online safety. Other notable elements are the Hub 4’s integrated parental controls, which allow you to cut off any device from your network at set times (such as children’s laptops after bed time) and WPA2. 1. Can anyone tell me how to overcome this as w. Set time limits: This is a great way to make sure your kids aren’t spending too much time online. 254 in the address bar. @SteveoSteve. Set up your BT Smart Hub 2 by following the instructions in the EE app. Even if I specifically block a site like BBC (as a test) I can still access it on any device logged on to the home wifi network. which is BT infinity and using the now tv app on xbox or pc. I may need to just buy another router and try to find one that fairly closely matches the specification of the BT smart hub I have today. 6. BT Parental Controls. I have discovered that having BT broadband parental controls switched on prevents the NOW TV app from working on my xbox one and PC. . I get an email telling me I have made the changes and have active parental controls, but nothing. I am the account holder. A factory reset is a ‘last resort’ option as you lose all updates that you’ve made to the hub including wireless network name and password updates. Once activated, all devices connected to your BT Home Hub will have content filtered to your set filter level. Hi @Abbasbot, welcome to the community and thanks for posting, you'll find access controls for your Smart Hub 2 in the My BT app. Open a new web browser on a device connected to your Hub and type 192. Money. Hi, I am unable to turn on the built in BT Parental Controls because they are "unavailable" it has been months since this problem first occurred and the issue of unavailable parental controls still persists. Set up and use Parental Controls. For BT Access Control to work you need to switch it on. I have lost the feature to turn off Parental Controls temporarily (for one hour). . Three predefined filter levels (strict, moderate and light) Personalise your own filter levels. Protects all devices (computers, laptops, tablets, iPads, mobile devices. 3. Whenever I try I get the message below with the option greyed out for Parental Controls. If this works, restart all your devices and then connect them again. The GoHenry pocket money card is a smart solution for managing your child's money and giving money to children, through an allowance prepaid card. Parental controls leave search sites such as Google and Bing accessible. From the app, click More then select Your wi-fi network. This is so frustrating and can't be expected behaviour. BT Sport; Mobile Plusnet Mobile; Sim only deals. . You'll find it on the back of the Hub if you haven't updated it. As they use the same technology, if you have both services active and you attempt to visit a website that exists in both the BT Parental Controls. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. TV Content including BT Sport. BT Sport; Mobile Plusnet Mobile; Sim only deals. I've tried rebooting the smart hub and trying in a different browser but there's no chang. BT Smart Hub and Ultrafast Smart Hub - switch off access controls. Go to your Netflix player – if it’s a smart TV for instance you should have a “network setup” page or similar (you may need to consult the manual there) 6. If you delete your account – your settings will be lost. (13 pages) Switch BT Home Hub Quick Start Manual. Can you confirm that is your BT Mobile parental controls that you are trying to turn on,. BT Sport; Mobile Plusnet Mobile; Sim only deals. Packet loss will happen if the cable connections are incorrect and the connection is loose. . 4ghz network before you start the setup. Follow these easy steps to set up BT Parental Controls to block YouTube:WPS Unplug any existing broadband kit, then…. The Light, Moderate and Strict filter levels give a good range of pre-set options for families who want to set something up quickly, although. Use your parental control PIN to control access to programmes with an age rating. You can control some of the features your child can use and content they can access on speakers, Smart Displays, and Smart Clocks with Google Assistant parental controls. if you’ve got one of our older Hubs why not buy our latest BT Smart Hub? > Was this answer helpful? Tell us how we can improve this article. Coverage checker. Here are some answers to help you. Parental control and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. The default PIN is 1234. BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. Simply follow the steps below. Unless of course you have the extra BT Complete Wif black disc, as that only works with the smart hub 2. My trying to setup parental controls to limit my kids computer & phone usage. Click Change Settings next to BT Access Controls. I've tried rebooting the smart hub and trying in a different browser but there's no change. SEE SUPPORTED ROUTERS BEFORE PURCHASE • Take Control of your WiFi. It does have a "Pause All" feature, which will pause every device connected to the WHW network, but devices can't be excluded. I can still turn off Parental Controls by fully logging in etc, although the original feature worked well. Children's experiences online are unique and constantly changing. My previous address with an. All powered by Circle’s award-winning technology, used by hundreds of. 254 in a web browser to open BT Hub Manager. I have tried changing the parental control settings on my online account and on the BT app but still nothing is blocked. Parental controls are just part of the way you can help keep your child safe online. Add devices using the add button and scan to locate the device (it must me on). If you have FTTC (I e your hub plugs into the master socket) rather than full fibre (FTTP), you need the DSL modem/ router version rather than the RT router only version though. Help & support We upgraded from a BT hub 5 to a BT smart hub 6 and since then the parental controls don't seem to be working, not sure it this is just a coincidence. 1. Flexible and affordable sim only deals with no contract. For example, you can control your children's internet use when you're not about. . . The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home internet connection. So I switched controls off for a while. Go to your Netflix player – if it’s a smart TV for instance you should have a “network setup” page or similar (you may need to consult the manual there) 6. BT Home Hub 4 and. You have had too many unsuccessful attempts to login. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. If you are not able to acce. Coverage checker. How to turn off BT Home Hub Smart Setup. 4GHz or 5GHz band, depending on. Hi, I am new to forums but thought I would give it a go as I am now getting desperate for a resolution. BT Smart Hub and Ultrafast Smart Hub. It uses a mobile signal to connect your devices until we've fixed the fault. 4GHz or 5GHz band, depending on. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. 99 for the year, and adds more sophisticated functionality to both security and parental controls, the latter being quite basic and mainly manual without. If the LED shows there is no connection, the next thing to check is whether there’s a problem in your area. Hi My Parental controls are set and active but do not block any sites on any devises in the house. Home setup, Wi-Fi & network discussions. BT Broadband Parental Controls information Type of guide Broadband & Mobile networks Features and Benefits BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Check the instructions that came with your router for how to do. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. BT Parental Controls Help to keep your family safe online by filtering inappropriate content. Home network (24 pages) Switch BT Home Hub Quick Start Manual. My online account says it's activ. The guarantee only applies when your Smart Hub 2. In the BT Smart Controls App: Log in to the BT Smart Controls App Tap the Settings icon next to your camera Tap Settings Scroll down to Video Bit Rate Change to Low, Fair, or Good Please also ensure that your mobile device has granted the app permission to use mobile data. Free parental controls can be installed on smartphones, tablets and laptops to keep your kids safe when using these devices. Press then go to (Settings) at the top right of 1 month free, then £3. Distinguished Sage Mark as New; Bookmark;. I have followed all of the recommended advice from BT and the community forum including restarting the hub, factory reset etc. When I first started using the. Although this is being looked at for a future firmware update. There are a range of filters to choose from to block content and usage. How to access the Smart Hub Manager. You need to change this to “Manual”. There have been a few issues with parental controls not activation due to data mismatch. My BT is the easiest way to check your recent usage, view and pay your bills, get help when you need it and much more. TV & Broadband. Sign in to My Account and then select Manage account and Settings & PINs to see the settings for your viewing PIN. Mini Hub switch pdf manual download. Email; Billing. To find out how to use it, just click on the dropdown for your Hub. (Make sure you’re connected to your home network. You can adjust these settings in the mobile section of MyBT. 5. Good morning, thank you for the response! I have full fibre 500 I do indeed have the digital voice phone however, the phone is never actually used as we have our mobiles so I’m not really bothered if it doesn’t support the. Non-BT business hub or router: It's preferable that you use a BT Business Hub. Non-BT business hub or router: It's preferable that you use a BT Business Hub. The easiest way to access the BT Smart Hub Manager is to type 192. Learn how to get the best wi-fi performance at home >. We'll pop your BT Smart Hub in the post and text you when your BT broadband is activated. 0 RatingsJust go back to using your old home hub, if it does everything you want it to. Look for “DNS SETTINGS” or something similar – it may be. • Control your Kids internet access with touch of a button. Content Lock settings let you set parental controls to help keep your family safe. 168. 11078-BT - I'm assuming this is the latest since I got the SH2 2 weeks agoHi, I'm so sorry your parental controls have stopped working. Coverage checker. Re: Parental Controls - Time restrictions. There are a range of filters to choose from to block content. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. It's free for all BT Broadband customers. Folks, Just joined BT and am disappointed by the Parental Controls. We regularly release software upgrades for our Hubs. Simple. (Image credit: BT) BT has announced a new free update, called Wi-Fi Controls, that allows. The Light level blocks pornography, obscene or. From here you can: Set up a new PIN if you've forgotten yours. Smart Hub 2: available to BT Halo 2 customers who don’t already have one. Several issues though – have posted in another forum elsewhere re Access Control. Get started today. The Account Holder needs to set up and maintain this service. . Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off To turn them back on slide the. Hub firmware version is v0. To get the fastest possible speed with the new Hub: unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. If you delete your account – your settings will be lost. BT Smart Hub 2 + BT Disc on full fibre 150Meg Halo FTTP Macs and iphones, plus alexa, YouView box, Amazon Fire TV, Apple TV+ CFP project lead. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. Enter your BT hub admin password. 28. You can change it at any time. g. The default PIN is 1234. . BT Smart Hub Aerial cable (not supplied) Go straight to step 2 if you don’t have an aerial and are going to stream via the internet. Open a web browser. 02. There are two PINs: one for parental control and one for payments in BT Player. Please note: the Smart Hub 2 doesn't have this capability as it's designed for use with Complete Wi-Fi. 5. . BT Smart Hub Aerial cable (not supplied) Go straight to step 2 if you don’t have an aerial and are going to stream via the internet. Bolt-ons. BT Parental Controls is a network based solution designed to help parents protect their children online. It’s also important to consider installing anti-virus software and parental controls:BT Parental Controls allow parents to fixed filters on their home wi-fi network to manage what type in websites their children can access and minimise harm. I’ve since upgraded to a Ubiquiti kit. Use your parental control PIN to control access to programmes with an age rating. The message will offer a choice on whether or not you would like to activate Parental Controls. These filters will. 00. But on the PCs I have changed the DNS settings to family shield with openDNS. Coverage checker. I have seen other posts with similar issues and have tried the solutions recommended. YouTube or site related to alcohol) my access is blocked with the message “site has been blocked by BT Parental Controls because the account holder has Light filters on”. Smart Hub BT Mini Hub BT Mini Connector BT TV box Hello What’s in the box Get to know your Smart Hub Front Back. Smart Setup turned on/off (Smart Hub 2) Solved! Go to Solution. We have gone from no sites being blocked even though the filter level was set at light, to now nearly all sites being blocked as it says we have strict filter level. The Account Holder needs to set up and maintain this service. 168. BT Sport; Mobile Plusnet Mobile; Sim only deals. BT Sport; Mobile Plusnet Mobile; Sim only deals. We know that children, particularly. Download Link - Direct Download, Instant Download. Can you confirm that is your BT Mobile parental controls that you are trying to turn on, or the ones. Click on the device from the list. There is likely a data mismatch on the system that puts the controls on your broadband and we'll be able to get a case raised to get that looked into. The latest firmware for the SmartHub 2 is: v0. Scroll down to the ' My Extras' section and click Personalise your settings in the ' Parental Controls ' panel. If I try to access a blocked website, I just get a 'Forbidden' message with no further options. those boxes highlighted in red used to be IP addresses until about 40 minutes ago. With BT access controls you can manage how your device accesses the internet during certain times of the day. BT Smart Hub 2 replacement questions come up all the time, and with good reason: understanding router features and technologies is a bit confusing. Yup, using the MyBT app parents can pause the internet for. Hello, Currently my BT router blocks access to various miscellaneous sites even though parental control is off. Learn about online safety. View and Download BT Mini Hub quick start quide online. Smart Hub 2 - switch on Wi- Fi Controls. Wi-Fi Controls is for those with a Smart Hub 2 only, allowing more control over that device including the ability to stop the internet. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. Our network reaches over 99% of the UK, so we've got you covered. There are a range of filters to choose from to block. Got a bundle, like a BT Mini Hub or BT TV, too? Set up your Smart Hub first before setting up anything else. Go to the WiFi Controls dashboard. How to return the 4G Mini Hub. this Black Friday. BT Virus Protect works on compatible PC/MACs. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. screen time online . (7 pages) Switch BT smart hub User Manual. 99 a month, or £53. Once activated, you will then be able to change your filter level to. But also let them know that they can talk to you to discuss why certain settings are in place. Tried everything from firmware, resets, settings, ipv6 etc etc. I have found a temporary solution to this by removing the tick that bars media streaming, I can still then have parental controls enabled; however, I don't want to enable all media streaming but just media streaming for the Firestick. Use your parental control PIN to control access to programmes with an age rating. Full product description, technical specifications and customer reviews from BT Business Direct. BT Broadband . 16. However, with BT Parental Controls there’s a way to limit access to YouTube across apps, smart TVs and websites. I have turned on and off my smart hub and also reset it several times over the months sinc. If you’ve not changed this, you should find it printed on a card mounted on the back of your router. 168. Before you go ahead, try these steps to improve your wireless connection. You can then set up your BT Smart Hub. Low on minutes, data or texts? Just add one of our bolt-ons. Bolt-ons. @nathanrt thanks for posting and welcome to the community, to manage the access controls you need to follow these steps in the MyBT app. Use a wired connection. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. Hi My Parental controls are set and active but do not block any sites on any devises in the house. If it’s not use our hub light guide to get back online.